At Vanmali Fresh, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our products or use our website/app. By using our services, you agree to the terms outlined below.
1. Information We Collect
- Name, phone number, email address, and delivery address
- Order details such as product selection, quantity, and delivery preferences
- Communication preferences (e.g., newsletters, offers)
We do not collect or store sensitive payment details such as credit card numbers.
2. How We Use Your Information
- Order Processing & Delivery — To confirm your order, process payments securely through trusted payment gateways, and deliver your items.
- Communication — To send you order confirmations, delivery updates, and support-related responses.
- Product Updates — To notify you about new products, seasonal offers, or promotions (only if you opt in).
- Market Analysis — To understand customer preferences and improve our services; any analysis uses aggregated or anonymized data and is kept confidential.
3. Payment Security
Vanmali Fresh does not collect or store your credit/debit card details. All payment transactions are securely processed by third‑party payment gateways. Your sensitive financial information never passes through our servers.
4. Data Protection & Storage
- All customer information is stored securely in our protected database.
- We implement strict technical and organizational measures to prevent unauthorized access, misuse, or disclosure of your personal data.
5. Updates & Corrections
If you would like to update or correct your information, you can log in to your account and edit your profile details, or contact us at support@vanmalifresh.com with your full name and updated details.
6. Your Consent & Policy Changes
By using Vanmali Fresh, you consent to the terms of this Privacy Policy. We may update this policy from time to time to reflect changes in our services, legal requirements, or customer feedback. Updated policies will be posted on our website at least 30 days before taking effect, unless immediate changes are required by law.
7. Marketing Policy
- We send promotional emails only to users who have opted in.
- You can unsubscribe anytime by clicking the UNSUBSCRIBE link in our emails or by contacting us at business@vanmalifresh.com.
- Affiliates/partners may send offers only to opted-in customers. Any violation leads to termination of affiliation.
8. Contact Us
For questions, feedback, or concerns regarding this Privacy Policy, please reach out:
- Email: business@vanmalifresh.com
- Website: https://www.vanmalifresh.com
Note
If you are a resident of a region with specific privacy rights (e.g., GDPR, CCPA), and you need to exercise those rights (access, deletion, portability), contact us at the email above. We will respond in accordance with applicable laws.